2019 Travelodge bizarre requests audit results

Today, Travelodge, the UK’s first budget hotel chain has revealed the most bizarre requests that some of its 19 million customers have asked whilst staying in one of its 570 UK hotels during the last 12 months.

Travelodge hotel teams across the length and breadth of the UK receive thousands of strange requests throughout the year and some of the oddities during the last 12 months range from:

·          Can you tell the ducks to go to sleep, they are keeping me awake?

·          Where can I find the wall between platform 9 & 10 to get the Hogwarts Express?   

·          Where can I moor my barge?

·          Can you ensure the Northern Lights pass the hotel tonight?

·          Can you set up a spare bed for Vera, my pink Vespa?

·          Can you arrange for a full moon to come to my room window at 10pm as I want to propose to my girlfriend in the moon light?

·          Can you glue Swarovski crystals all over my ball gown?   

·          Can you baby sit my Silkie chicks called Kit Kat, whilst I attend a black tie event? 

Travelodge is seeing a year on year increase in more business customers staying across its UK hotels. Today over 50% of the company’s customer base are people staying for business purposes. Detailed below are some of the bizarre requests that Travelodge hotel teams have received from its business customers:  

·          Can you arrange for a water taxi to take my boss from Dover directly to Paris?   

·          Can you do 100 voxpox interviews to test ideas ahead of a client meeting?

·          Can you write out 1,000 Christmas cards to my clients?

·          Can you teach me how to play golf?  

·          Can you place a Chinese waving cat either side of the bed – facing the door?

·          Can you empty the car park as my boss will be arriving in a private jet?

·          Can you be part of my sales team for an important team meeting?

·          Can you sort out six months of receipts in date order and then complete my expense form? 

·          Can you stand in the queue as I have to have the new iPhone to impress my colleagues?

·          If I set up a pop up shop in reception can you take orders for me whilst I go to my meeting?

·          Can you get me a lucky horseshoe to take to my second interview?    

Shakila Ahmed, Travelodge Spokeswoman said: “Annually we welcome around 19 million customers at our 570 hotels dotted around the UK and our hotel teams receive thousands of interesting requests from business and leisure guests.  Where possible, our hotel teams will go above and beyond to help customers as they relish a good challenge. However there are some requests beyond their control such as: getting a raft of ducks to go to sleep, stopping the traffic on the M5, getting the Northern Lights to make an appearance and getting a herd of sheep as a sleep aid.”

“Interestingly, over the last 12 months, our hotel teams have reported a rise in customer requests to help with wedding proposals.  Requests have included a customer asking for a unicorn pedal boat and for a rainbow to appear above the hotel at 16:16 for a wedding proposal at Thurrock Travelodge. The team at Rhyl Travelodge were asked to set up a romantic candlelit dinner on Rhyl beach with a path of red rose petals from the hotel to the table. At Leamington Spa Travelodge the hotel team were tasked to get a full moon outside the customer’s room window in order to create a moonlight setting.”

Listed below are details of the top 30 most bizarre requests asked at Travelodge hotels during the last 12 months

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For further information, please contact:

The Travelodge Press Office

T: 01844 358 703

E: pressoffice@travelodge.co.uk